Goldenseal Payroll Software-- Holiday & Vacation Troubleshooting

Vacations & Holidays-- Troubleshooting

I am not getting the correct vacation amounts or holidays, when I use the Write Payroll command!

Here's a trouble shooting checklist of possible causes for incorrect vacations or holidays, in Goldenseal payroll software:

Choose Employees from the Accounts menu, and locate the employee record.
Click the Payroll Setup button. Is there a Vacation Package entered? Is it the correct vacation package?
Choose Payroll Setup from the Costs menu, and choose Vacation Packages from the submenu. Open the Vacation Package- are the correct items included with an x or checkmark on the left? If not, you'll need to include them.
In the employee record, is there a Wage Schedule entered? If not, you'll need to enter one.
If there is a problem in just one vacation or holiday, choose Payroll Setup from the Costs menu, and choose Vacation Items from the submenu. Open the item that is having the problem. Does it appear to be set up correctly?
Choose Payroll Setup from the Costs menu, and choose Wage Schedules from the submenu. Open the Wage Schedule used for this employee- is Use Employee Vacation Package turned on? If not, is the correct tax package entered there?
Is the pay period correct in the wage schedule? If the benefit amount is half or double what it should be, frequently it's because the pay period is incorrect.
Choose Labor Hours from the Costs menu, and locate the current hours for this employee.
Is there a Wage Schedule used for the hours? If not, you'll need to add one.
If the Wate Schedule in the Labor Hours is different from the Wage Schedule in the Employee record, better check the Wage Schedule as in step 8 and 9. NOTE-- If one employee works under two wage schedules that have a different pay period (or salary vs hourly), Goldenseal does not combine them in one paycheck.
Now try the Write Payroll command for this period. Are the overtime hours correct? If not, you can double-click on the employee hours, and type in a different number of overtime hours.
Did the employee work enough hours to get the desired vacation?
Is the employee on salary? If so, Goldenseal will replace the payroll hours with the full salary amount, and calculate vacations from that Is that what you are expecting?
Are the time units incorrect? Choose Preferences from the Options menu, then Expenses from the submenu. Change the Vacation Time Units from hours to days, or vice versa.

NOTE-- click here for troubleshooting guides to benefits, deductions, and tax payments.

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