Breakdown Tables

Goldenseal suddenly quits or freezes when I'm working in a breakdown table!

This is an intermittent and frustrating bug that has been in Goldenseal for several versions. We finally tracked it down, and it's fixed in Goldenseal small business software versions 2.71 and later.

This problem happens when you make changes in a record that includes a breakdown table, when you just created it from a template or by duplicating another record. Goldenseal may suddenly quit or freeze up (it's caused by an invalid pointer to the previous record).

If you are using our estimating software version 2.7 or earlier, the short term cure is to do the following before working on an estimate or other record that you just created from a template or by duplicating another record:

  1. Close the record window.
  2. Reopen it.

Click here to see solutions for other errors and problems.