Removing Older Goldenseal App Files

When I double-click my company file, it opens an older version of Goldenseal!

When you double-click on a company file icon, the Macintosh OS looks for a copy of the Goldenseal program to open it. If there are several copies of the Goldenseal program (picture of tree), it may not use the one you want!

If you have current access to our update download system, you might as well remove all copies of Goldenseal, and do a "clean" install with just one copy of Goldenseal. To do that, follow these steps:

1. Check the Dock. If you see a tree there, click it, then choose Quit from the Goldenseal menu.
2. If the tree is still there after you quit, drag it into the trash.
3. Make a backup copy of your company file on a flash drive, email attachment or CD.
4. Use the Find command to locate copies of Goldenseal on your drives.
5. Drag each copy of Goldenseal into the trash. WARNING-- only remove copies of the Goldenseal program (tree icon).
6. When all are removed, find your company file icon, and double-click on it.
7. If it tells you the application can't be found, you have removed all the old copies of Goldenseal!
8. Download and install the latest version.

NOTE-- The Windows version of Goldenseal uses an installer that automatically removes older copies of Goldenseal, so this is usually a problem only on the Mac.

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