Price Updating Troubleshooting

Problem

Troubleshooting guide

Entering a Material Purchase does not update the Cost Item being purchased. This applies to Goldenseal construction estimating software (for updating construction unit costs) or for accounting software functions (updating prices for resale).

Diagnosis

Here's what to check:

1. Does the purchase have an item breakdown?
2. Is the cost item in question listed? Try double-clicking on a non-editable column in the breakdown. It will open the Cost Item (This is a good way to find out if there are two items with similar names).
3. Check the Cost Item record.
4. Check the purchase status.

Solution

Here's how to fix each of the above:

1. Updating only happens from an item breakdown.
2. It only updates items that are included in the list of breakdowns.
3. If the Pricing Method in the Cost Item is Manual, purchase prices are not used. If it's XXX Main Supplier, it ignores purchases from other suppliers. If it's Average Price, this purchase may not change the average significantly or is outside of the date range.
4. Price updating in Goldenseal estimating software doesn't happen from purchases with Void or Job Cost Only status.

Comments

Entered 6/4/01 by Dennis. Updated 11/2/2010.