Can't Open MacNail File

Problem

double-clicking on a MacNail file icon while in the Finder or File Manager doesn't open it. Just jumps into Excel XL.

Diagnosis

Did they just install MacNail construction management software? May be trying to open a file created with a newer XL version than what they have-- check xl version on disks we sent, compare to the XL version they are using.

Are they running a lengthy macro command in MacNail construction software? XL can't open files while something else is running. When a macro is running the Macro menu is dark.

Solution

One more thing to try-- Hit the enter key. They may have been in the middle of entering a formula, in which case XL can't open files (or do much else).

Comments

Entered 10/11/95 by Lyn. Updated 11/24/2010.