Bug Tracking Software
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Bug Tracking Software

Goldenseal is bug tracking software which keeps a record of bugs, defects and problems of any type. The software also includes Inspections for "checklist" project inspections (they can track multiple bugs in one record), and a To Do List where you can track new feature requests.

In the multi-user version, all employees can access the Problem Log at once. That means it is easy to get quick and effective feedback from software testers, help desk technicians, project inspectors and other Quality Control staff. One a bug is in the system, it's easy for any project member to view its current status.

We use Goldenseal's bug tracking features to track software bugs in Goldenseal itself!

When you discover a bug, follow these steps:

  1. Open your Goldenseal company file, and choose Problem Log from the Income menu.
  2. Click the New button.
  3. Enter details for the bug. You can identify the bug by project, category and location, and also track the employee assigned to the repair.

When you fix a bug, follow these steps:

  1. Open your Goldenseal company file, and choose Problem Log from the Income menu.
  2. Use the Find command to locate the bug.
  3. Change the Status to Completed.
  4. You can also enter any actions taken on the problem in the Action Taken field.
  5. Your testers can now do a search for completed items, and change their status to Inspected or Confirmed if the repair was successful.

To see a report of current bugs, choose Contacts from the Reports menu, and choose Problem Log from the submenu. You can use the Breakdown field to group the bugs by project, category, status or employee in the report.

Bug Tracking Software, and More!

Goldenseal is not just bug tracking software- it is an integrated small business software package which also includes project management, scheduling, contract writing and business accounting.

The basic version includes all of the following (single user):

The complete version includes all of the items mentioned above, plus these accounting features:

The Goldenseal bug tracking software is available for Macintosh and Windows computers. The multi-user version can run on any mixture of Macs and Windows machines. Click here for software pricing.